FAQs

 

1. How can I pay for my parts?

We accept all major credit cards inlcuding VISA, MASTERCARD, DISCOVER and other Credit cards.

2. What if I do NOT have a Credit card?

Please use Paypal at checkout to Pay from you Paypal account.

3. PRIVACY STATEMENT:

Your Personal information is SECURE with us. We do NOT sell or rent out our customer databases. Please read our privacy policy for more details.

4. WARRANTY ON PARTS:

All parts are warranted by the respective mfg for generally 1 year, Unlimited mileage, Normal "Wear & Tear" excepted. Items that do normally wear, brake rotors, pads, filters, etc are covered for product defect. There are NO WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. NOR ARE THERE ANY WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. ALL GOODS ARE SOLD AND DELIVERED AS IS, AND WITH ALL FAULTS. We make NO representation or promise with respect to the quality or the anticipated performance of this equipment.  Further, We shall NOT be responsible for any consequential, incidental, or contingent damages, or costs incurred of any kind whatsoever, including, but not limited to, the costs incurred directly or indirectly in relation to goods sold by us.

5. PRICES

Prices are subjected to change without notice.

6. What happens if I order the WRONG PART?

Please contact us using the contact us form to obtain a Return Authorization # to return/exchange the part. We will provide you with a return number and return instructions on sending your order back to us. Please note that you will be responsible for return shipping costs. DO NOT RETURN PARTS WITHOUT RMA#. They will be refused or if accepted you will be responsible for return postage. There is a 30 day time limit on returns. After 30 days all sales are final. All parts MUST be returned in the same original box as received.

7. What happens if I order the RIGHT part, but am shipped the WRONG part?

Please contact customer service and we will take care of you.

8. What is a "CORE" Charge?

A CORE Deposit is usually added to a rebuilt or re-manufacturered product. This Deposit is generally added to Alternators, Starters, Power Steering pumps, Driveshafts etc. The respective rebuilders ADD this charge to Insure that they receive a rebuildable part back to continue the process.

9. What happens if I simply decide I do not want the parts I ordered?

No Problem. We accept unsued parts for full 30 days from the day of purhcase. The part must be new and un-used and you must sent it back complete and in same orignal conditionht

10. What if I receive a "Damaged " Box?

Please contact us using the contact form and we will take care of you.

11. Do we ship Internationally?

No at this time.