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FELPRO - Engine Coolant Thermostat Housing Gasket - FEL 35703

Engine Coolant Thermostat Housing Gasket - Felpro - Thermostat Gasket (Part Number: 35703)

  • Price:   $  20.99

  • Availability: In Stock

Check The Fit

  • Product Description - Invoice: Thermostat Gasket
  • Key Search Words: FEL-PRO 35703 Thermostat Gasket
  • Extended Product Description: FEL-PRO 35703 Thermostat Gasket
  • Short Product Description: Thermostat Gasket
  • Marketing Description: Fel-Pro gaskets offer 100% vehicle sealing with application-specific materials to give you sealing solutions with the performance and durability professionals trust
  • Application Summary: 2011-2021 Ram 2500 (Liter: 6.7, 6.4 & Engine(cc): 6424 & Engine(ci): 408, 392 & Cylinder: 6, 8 & Block: L, V & Bore(in): 4.2126, 4.09 & Bore(mm): 107.0, 103.9 & Stroke(in): 4.8819, 3.72 & Stroke(mm): 124.0, 94.5) 2011-2021 Ram 3500 (Liter: 6.7, 6.4 & Engine(cc): 6424 & Engine(ci): 408, 392 & Cylinder: 6, 8 & Block: L, V & Bore(in): 4.2126, 4.09 & Bore(mm): 107.0, 103.9 & Stroke(in): 4.8819, 3.72 & Stroke(mm): 124.0, 94.5) 2011-2015 Ram 4500 (Liter: 6.7, 6.4 & Engine(cc): 6424 & Engine(ci): 408, 392 & Cylinder: 6, 8 & Block: L, V & Bore(in): 4.2126, 4.09 & Bore(mm): 107.0, 103.9 & Stroke(in): 4.8819, 3.72 & Stroke(mm): 124.0, 94.5) 2011-2015 Ram 5500 (Liter: 6.7, 6.4 & Engine(cc): 6424 & Engine(ci): 408, 392 & Cylinder: 6, 8 & Block: L, V & Bore(in): 4.2126, 4.09 & Bore(mm): 107.0, 103.9 & Stroke(in): 4.8819, 3.72 & Stroke(mm): 124.0, 94.5) 2003-2010 Dodge Ram 2500 (Liter: 5.9, 6.7 & Engine(ci): 359, 408 & Cylinder: 6 & Block: L & Bore(in): 4.02, 4.2126 & Bore(mm): 102.0, 107.0 & Stroke(in): 4.72, 4.8819 & Stroke(mm): 120.0, 124.0) 2003-2010 Dodge Ram 3500 (Liter: 5.9, 6.7 & Engine(ci): 359, 408 & Cylinder: 6 & Block: L & Bore(in): 4.02, 4.2126 & Bore(mm): 102.0, 107.0 & Stroke(in): 4.72, 4.8819 & Stroke(mm): 120.0, 124.0) 2008-2010 Dodge Ram 4500 (Liter: 6.7 & Engine(ci): 408 & Cylinder: 6 & Block: L & Bore(in): 4.2126 & Bore(mm): 107.0 & Stroke(in): 4.8819 & Stroke(mm): 124.0) 2008-2010 Dodge Ram 5500 (Liter: 6.7 & Engine(ci): 408 & Cylinder: 6 & Block: L & Bore(in): 4.2126 & Bore(mm): 107.0 & Stroke(in): 4.8819 & Stroke(mm): 124.0)
  • CTO: CN
  • Emission Code: 1
  • Harmonized Tariff Code (Schedule B): 8409915085
  • Harmonized Tariff Code (HTS): 8409915085
  • Life Cycle Status Code: 2
  • Life Cycle Status Description: Available to Order
  • SDR Required Flag: N
  • PRC: NEW
  • Taxable: Y
  • Internet Product Code (IPC): 1A56135921B
  • Item has MSDS (SDS)?: N
  • Gasket / Seal Material: Rubber
  • MFG Model # (Series): 35703
  • MFG Brand Name: Fel-Pro
  • Supplier Company Name: Federal-Mogul Motorparts
  • MFG Name: Federal-Mogul Motorparts

Product Details

Manufacturer:
Felpro
Part Number:
35703
Manufacturer Part Number:
35703
Description:
Engine Coolant Thermostat Housing Gasket
Long Description:
Thermostat Gasket
Part Type:
Engine Coolant Thermostat Housing Gasket
Category:
Belts And Cooling
Subcategory:
Gaskets And Sealing Systems
Sales Rank:

Technical Details

Condition:
New
Product Fit:
Direct Fit
Weight:
0.02 lbs.
Height:
0.016"
Width:
4"
Length:
4"
UOM:
EA
Quantity Sold:
Sold individually
Minimum Order Qty:
1
Item GTIN:
614046832343
Item Location:
Upland, CA

Specifications

Product Description - Invoice
Thermostat Gasket
Key Search Words
FEL-PRO 35703 Thermostat Gasket
Extended Product Description
FEL-PRO 35703 Thermostat Gasket
Short Product Description
Thermostat Gasket
Marketing Description
Fel-Pro gaskets offer 100% vehicle sealing with application-specific materials to give you sealing solutions with the performance and durability professionals trust
Application Summary
2011-2021 Ram 2500 (Liter: 6.7, 6.4 & Engine(cc): 6424 & Engine(ci): 408, 392 & Cylinder: 6, 8 & Block: L, V & Bore(in): 4.2126, 4.09 & Bore(mm): 107.0, 103.9 & Stroke(in): 4.8819, 3.72 & Stroke(mm): 124.0, 94.5) 2011-2021 Ram 3500 (Liter: 6.7, 6.4 & Engine(cc): 6424 & Engine(ci): 408, 392 & Cylinder: 6, 8 & Block: L, V & Bore(in): 4.2126, 4.09 & Bore(mm): 107.0, 103.9 & Stroke(in): 4.8819, 3.72 & Stroke(mm): 124.0, 94.5) 2011-2015 Ram 4500 (Liter: 6.7, 6.4 & Engine(cc): 6424 & Engine(ci): 408, 392 & Cylinder: 6, 8 & Block: L, V & Bore(in): 4.2126, 4.09 & Bore(mm): 107.0, 103.9 & Stroke(in): 4.8819, 3.72 & Stroke(mm): 124.0, 94.5) 2011-2015 Ram 5500 (Liter: 6.7, 6.4 & Engine(cc): 6424 & Engine(ci): 408, 392 & Cylinder: 6, 8 & Block: L, V & Bore(in): 4.2126, 4.09 & Bore(mm): 107.0, 103.9 & Stroke(in): 4.8819, 3.72 & Stroke(mm): 124.0, 94.5) 2003-2010 Dodge Ram 2500 (Liter: 5.9, 6.7 & Engine(ci): 359, 408 & Cylinder: 6 & Block: L & Bore(in): 4.02, 4.2126 & Bore(mm): 102.0, 107.0 & Stroke(in): 4.72, 4.8819 & Stroke(mm): 120.0, 124.0) 2003-2010 Dodge Ram 3500 (Liter: 5.9, 6.7 & Engine(ci): 359, 408 & Cylinder: 6 & Block: L & Bore(in): 4.02, 4.2126 & Bore(mm): 102.0, 107.0 & Stroke(in): 4.72, 4.8819 & Stroke(mm): 120.0, 124.0) 2008-2010 Dodge Ram 4500 (Liter: 6.7 & Engine(ci): 408 & Cylinder: 6 & Block: L & Bore(in): 4.2126 & Bore(mm): 107.0 & Stroke(in): 4.8819 & Stroke(mm): 124.0) 2008-2010 Dodge Ram 5500 (Liter: 6.7 & Engine(ci): 408 & Cylinder: 6 & Block: L & Bore(in): 4.2126 & Bore(mm): 107.0 & Stroke(in): 4.8819 & Stroke(mm): 124.0)
CTO
CN
Emission Code
1
Harmonized Tariff Code (Schedule B)
8409915085
Harmonized Tariff Code (HTS)
8409915085
Life Cycle Status Code
2
Life Cycle Status Description
Available to Order
SDR Required Flag
N
PRC
NEW
Taxable
Y
Internet Product Code (IPC)
1A56135921B
Item has MSDS (SDS)?
N
Gasket / Seal Material
Rubber
MFG Model # (Series)
35703
MFG Brand Name
Fel-Pro
Supplier Company Name
Federal-Mogul Motorparts
MFG Name
Federal-Mogul Motorparts

The FELPRO Engine Coolant Thermostat Housing Gasket contains no remanufactured components, and is designed to operate in either city or highway driving.

Year Make Model Engine Notes
2021Ram25006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2021Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2021Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2021Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2021Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2021Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2021Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2020Ram25006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2020Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2020Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2020Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2020Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2020Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2020Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2019Ram25006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2019Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2019Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2019Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2019Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2019Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2019Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2018Ram25006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2018Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2018Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2018Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2018Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2018Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2018Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2018Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2018Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2018Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2017Ram25006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2017Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2017Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2017Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2017Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2017Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2017Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2017Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2017Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2017Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2016Ram25006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2016Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2016Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2016Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2016Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2016Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2016Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2016Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2016Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2016Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2015Ram25006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2015Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2015Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2015Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2015Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2015Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2015Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2015Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2015Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2015Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2015Ram45006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2015Ram45006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2015Ram45006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2015Ram55006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2015Ram55006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2015Ram55006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2014Ram25006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2014Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2014Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2014Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2014Ram35006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2014Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2014Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2014Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2014Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2014Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2014Ram45006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2014Ram45006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2014Ram45006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2014Ram55006.4L[Engine Coolant Thermostat Housing O-Ring] Quantity needed per vehicle: 1
2014Ram55006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2014Ram55006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2013Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2013Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2013Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2013Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2013Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2013Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2013Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2013Ram45006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2013Ram45006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2013Ram55006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2013Ram55006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2012Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2012Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2012Ram45006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2012Ram55006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2011Ram25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2011Ram35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2011Ram45006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2011Ram55006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2010DodgeRam 25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2010DodgeRam 35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2010DodgeRam 45006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2010DodgeRam 55006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2009DodgeRam 25005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2009DodgeRam 25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2009DodgeRam 35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2009DodgeRam 45006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2009DodgeRam 55006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2008DodgeRam 25005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2008DodgeRam 25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2008DodgeRam 35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2008DodgeRam 45006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2008DodgeRam 55006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2007DodgeRam 25005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2007DodgeRam 25006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2007DodgeRam 35005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2007DodgeRam 35006.7L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2006DodgeRam 25005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2006DodgeRam 35005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2005DodgeRam 25005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2005DodgeRam 35005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2004DodgeRam 25005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2004DodgeRam 25005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2004DodgeRam 35005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2004DodgeRam 35005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2003DodgeRam 25005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2003DodgeRam 25005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2003DodgeRam 35005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1
2003DodgeRam 35005.9L[Engine Coolant Thermostat O-Ring] Quantity needed per vehicle: 1

Warranty Information

New products purchased from our store are covered by a manufacturer warranty. Other than applicable manufacturer warranties, or as otherwise provided in these Terms & Conditions, there are no warranties, express or implied for any of our products, and we specifically disclaim any warranty of merchantability or fitness for a particular purpose for tires, aftermarket wheels, and tire & aftermarket wheel packages.

For defective parts, we provide a limited warranty of 30 days from the date received by the original purchaser, unless otherwise specified, which covers the replacement of a defective part(s). The warranty applies only to parts replacement with same or better quaity. All items must be in their original condition and must not be damaged due to incorrect installation upon return. If your purchase was damaged in transit, mis-shipped or turned out to be defective, don't worry we will send you a replacement or refund you in full if we are out of stock, upon return of the original order in the orignal condition. We will work with you returning such item\'s back to us and we will send replacement or will issue full refund usually within a few days after receiving the item back. We must be notified within 30 days of delivery of such order. Past 30 days you may claim warranty directly with the manufacturer, if applicable. Used part can be returned for replacement Only. Refund on used part will be issued when we are out of stock or at our discretion only. Please provide pictures if the order was received damaged, incomplete, mis-shiped etc.

  1. New products purchased from our store are covered by a manufacturer warranty. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer.
  2. Under NO circumstances will our liability exceed the amount of the original sale.
  3. Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.
  4. All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by creating a return from within your account. Returned items without RA numbers will not be accepted. 
  5. Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, customer is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer. 
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